Company background

In addition to the usual media (television, radio, and newspaper) for aintained an elongated advertising campaign, the participation makes signifi sightt use of billboards and signage, sponsors sporting events ranging from Little federation to the Olympic Games. B. Training Topic/Area Our training topic is near how to become a best coach. We restore out identify the coaching achievement and go on almost demonstration to manager trainees. In this training session, we go forth aim to commission on four main areas.First is Introduction, it would include the company background, objective, mission and the importance of coaching. Second is the concern of how to be a dandy coaching which includes the coaching skill, contradict cenario preference and resolution. Third is the session for discussing of the conflict scenario such as the advantage and disadvantage. Final one is the role play, pitiful session for presenting and correcting the coaching conflict scenario which watche d before. C. Target Trainees Our target trainees are focus on the restaurant manager in all McDonald in Hong Kong.As near of them are newer to this level, therefore this training rout out provide the opportunity to them to get a well translateing of their Job duties. D. Lesson objective four-in- glove Trainees should be able to equip the effective coaching skills. We hope that t can identify the unique leadership skill which is a healthy, positive and enabling process that transforms people to higher levels of competence. Furthermore, the coaching course can allow the McDonalds manager trainees understand how to become a superb coaching by the role play section and demonstration.In addition, the most important objective should understand the importance of mentoring in maximizing the team performance. E. Lesson plan Subject learn (McDonald) Date Time 4th March,2013, 1630-1730 Venue Room 309 Lesson How to become a straightforward coaching. Coach Han Chow, Adam Ku, Katie Lee , Kevin La, Simon Lam documentarysafter this lesson, 16 Manager Trainees should be able to To equip the To understand how to become a good coaching To understand the importance of mentoring in maximizing the team performance.Topics all-important(prenominal) points Method Media/ Materials Time Venue Trainer Introduction Company background, Objective and mission, Importance of coaching PowerPoint 3Mtn 309 Kevin How to become a good coaching train Skill, Conflict Scenario Preference and Resolution PowerPoint + Video PowerPoint Nga Han Role Play inviolable Coaching Scenario 8Mtn Adam + Katie Discussion of scenario Advantage and Disadvantage of coaching scenario 6Mtn Simon F. auxiliary Information Role play scenario McDonald manager of all time give approximately support to staff no matter staff can non do the calculate well in the deadline.He will listen the reasons why the staff cannot do well instead of punish his staff. M= McDonalds Manager, S= McDonalds Staff (Aside Mr. Ku i s a manager of McDonald. Katie is a McDonalds staff. One day, Mr. Ku MHi, katie, we decide you to be the holder of Mcdonload birthday party and write a enunciate after this program, 0k? S Sure. I am 0k. mr. ku. When do I need to complete the work and program? M I am sure you will be able to do well in this program. You can complete it in spite of appearance one week. This book can give you some reference for your program.It is include some useful information and teach you how to do the program well. anticipate it can help you. S Thank you so much. Mr. Ku. I system make you disappointed. (Aside After 7 days, Katie finishes the report on time and hand in to Mr. Ku. ) SMr ku. this is my McDonald party report. MOk, let me check this. Did you produce any problem in doing this report? Did the book give you some idea on doing the project? S yes, I do. MYou always give us surprise, but this time, its should not your usual performance, ou look tired, Is the works pressure too high or other thing bring you ?S I am sorry that I could not do a perfect Job and have many mistakes in the report . lam afraid that i need more time to do it M As I know you always are the good employee, i believe something make you fail. Fortunately this project is not urgent, i can give you more 4 days, but your problems do not solve that s trough affect the program, can you tell me? Maybe i can help you. S My pa get sick now, i am really worry about his physical condition and my dad state, I often cannot fall asleep at night. Also, need to go to hospital everyday, I really eel I cant sustain. For this program, I really requirement to do it better.M Oh , i am sorry for that, No wonder you give me the report in your tensity, bestiring up, all things will be allright. do you indigence the leave to take care your father? SThanks a lot but I hope I follow my Jobs till the end, will be responsible for this program I dont want to claver other one handle my Jobs. M I trust your ability an d you can perform a good show, besides the time, what can i help you more? Like arrange a assistant for lessen your workload? SThank you for your support and accept my mistakes. That is a good idea, I hope he an help me handle the daily procedure when I go to the hospital. epartment ssure M Good. In fact, everyone will face the difficult time, next time if you need help dont obnubilate the problem that make more worst, try to talk to person who can help you, i believe they can solving the problem for you same this time. Remember, communcation is most important in a team. S I got it MGood I really expect your prefect program in the future. (Aside After this matter, other staff members were surprise of Mr. Ku attitude and think that he is a good manager. He willing to understand his staff and accept mistakes so motivate staff to do better.